Standby unit repair in Hickory
Experienced Generator Repair in Hickory, NC
Three days after Hickory declared a Helene emergency, about 19,000 customers in the county still had no power. Outages that long expose a tired battery or a sticking fuel valve. We repair standby generators of every brand across Catawba County, around the clock.
Get a Generator Repair Quote in Hickory
Tell us about the job and we will call you back to set up a visit in Hickory.
- Years serving Gaston County
- 50+
- Average Google rating
- 4.9
- Google reviews
- 1,180+
- Warranty on our work
- 10-yr
Certified installer for
Hickory standby units, set right again
Before any part is ordered, we pin down which piece actually failed, whether that is the battery, a fuel valve, the control board or a mouse nest. If the engine or alternator is past saving, we say so plainly and quote generator installation in Hickory instead, sized to what the house draws rather than the old unit's nameplate.
Strong first crank
We test the starting battery and the charger that keeps it topped up, since a battery that sagged through Helene's long run may not have enough left for a winter start.
Dead displays revived
A blank keypad or a controller that freezes gets its board, fuses and connections tested, so the unit can read the grid again and start itself when Duke power drops.
Power reaches the panel
When the generator runs but the house stays dark, we test the transfer switch contacts, controls and wiring between the unit and your main panel.
Built back for long runs
We check cooling, ignition and oil systems for the kind of multi-day run Helene demanded, not just for a quick start in the driveway.
Surging and rough running fixed
An engine that surges, hunts or runs rough under load gets its governor, ignition and air filter checked, so lights in a Hickory house hold steady on generator power.
Left on automatic
Before we leave, the unit runs under load and goes back to automatic, so the next Duke outage starts it without anyone touching a switch.
Hickory generator owners call us for five reasons
Older and uncommon makes too
Roland Black is Generac and Kohler certified and also works on other standby makes, so a less common or aging unit in Hickory is diagnosed like any other.
Tested in order, shown to you
We test the battery, fuel supply, ignition and controller in order and show you what failed, instead of swapping parts until one happens to work.
Switch and panel work in-house
When the trouble sits in the transfer switch or the panel, our licensed electricians (NC license #34773) fix it alongside the engine side of the repair.
Open when the grid is down
Standby units tend to fail at the moment they are finally needed, and our line at (980) 206-3523 is open 24/7, storm weekends included.
Free written quote first
You get a free written quote before any repair begins, financing is available for bigger jobs, and Roland Black holds a 4.9 Google rating from 1,180+ reviews.
What Hickory owners want to know about repairs
Flicker on generator power usually means the engine speed or the output is not holding steady. A sticking governor, a fuel supply that sags under load, worn ignition parts or a failing voltage regulator can all cause it, and so can asking the unit to carry more than it was sized for. We test the output with the house loaded, find which one it is and quote the fix.
It should at least be inspected. A standby engine that ran for days through Helene can use up much of its oil service interval in one stretch, and filters, spark plugs and battery terminals take the same wear. We service it, read the alarm log from that run and repair anything that started to slip before the next storm puts it back to work.
Yes. We are Generac and Kohler certified and also diagnose other standby brands found around Hickory, from Oakwood and Claremont to West Hickory. If a discontinued model needs a part that is no longer made, we tell you straight away and quote both a workable repair, where one exists, and a replacement, so the decision is yours.
Is your Hickory generator showing a fault?
Call (980) 206-3523 any hour, or send the form for a free repair quote. Tell us the brand and any code on the display so we arrive with the right questions answered.
Get your free generator or electrical quote
Tell us about the job and we will call you back to talk it through. For outages and electrical emergencies, call now. We answer around the clock.
Open 24/7 for emergencies(980) 206-3523- Licensed in NC and SC, and insured
- Backed by a 10-year warranty
- Financing available
Send us the details
A Roland Black specialist will follow up with options and a written quote.